Multi-Vendor Restaurant Platform
Real-Time Kitchen Management, Multi-Location POS & Loyalty Engine
Project Overview
A restaurant group running 8 locations had no central visibility into sales, inventory, or customer behaviour. Each branch used a different POS system. The owner wanted a unified platform that could finally let them run one loyalty programme, see chain-wide analytics, and route orders to the right kitchen station in real time.
The Challenges
- 1
WebSocket order routing had to reach the correct kitchen display within under 1 second
- 2
Each location had different menu items — the CMS needed per-location flexibility
- 3
Stripe payouts needed splitting across 8 separate merchant accounts
- 4
Loyalty points had to accumulate and redeem accurately across all locations
Our Approach
We built a React and Node.js platform with a WebSocket-driven kitchen display system. Stripe Connect handles multi-location payment splitting. MongoDB stores flexible per-location menu schemas. A loyalty engine tracks points by customer UUID across all 8 locations with real-time redemption validation.
Key Features & Metrics
Real-time WebSocket order routing to kitchen display stations in under 1 second
Unified menu CMS — each location manages its own items and pricing variations
Stripe Connect integration with automatic multi-location payment splitting
Cross-location loyalty programme with point accumulation and in-store redemption
Live inventory alert system: auto-removes out-of-stock items from POS menus
Repeat customer order rate increased 55% within 90 days of launch
Results & Business Outcome
8 disconnected POS systems replaced with one platform. Repeat customer order rate increased 55% within the first 90 days. The group ran their first chain-wide loyalty campaign — a capability they had never had before.
A restaurant brand is only as strong as the consistency it delivers across every location. Technology should make that consistency completely effortless.
Let's Build Something Intelligent Together
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